Case Study: Travelex achieves global HR agility and real-time workforce insights with Workday

Travelex - Customer Case Study

Travelex, the world’s largest foreign-exchange provider operating in 60+ countries, faced a fragmented global HR landscape after rapid growth — more than 2,000 disparate HR processes, heavy reliance on spreadsheets and paper forms, no single source of employee data, and challenges around payroll, mobile access for retail staff, and the need for greater agility.

Travelex implemented Workday and a set of HR design principles (think global, act local; do what should be done; one system of truth), modernized payroll and mobile access, and embedded continuous innovation through a “future of work” team. The result is a single, reliable view of employee data that enables managers to act immediately on attrition and overtime, faster decision-making, higher mobile payroll adoption, and a scalable platform to support future growth.

Travelex

Claire Woolley

Head of HR Technology