Workday
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A Workday Case Study
Tractor Supply Company, the largest rural lifestyle retailer in the U.S., faced a fragmented and inefficient recruiting process. Their recruiters were bogged down by manual tasks and disconnected systems, while store managers were weighed down by administrative hiring work. This led to a long and cumbersome application process that caused significant candidate drop-off, limiting their ability to attract and hire talent efficiently.
To solve this, Tractor Supply implemented Workday Paradox Candidate Experience Agent, specifically an AI agent named Cory. This solution automates candidate engagement and screening 24/7, while also using text-to-apply capabilities for hiring campaigns. As a result, Tractor Supply reduced its time-to-apply by 58%, boosted its chat-to-apply rates to 80%, and allowed managers to shift focus from administrative tasks to high-value candidate engagement.