Case Study: TraceLink transforms HR operations and boosts agility with Workday Extend

TraceLink saves 500+ hours annually and cuts service partner time-to-hire by 80% with Workday

Tracelink, a company operating a global pharmaceutical supply chain platform, needed to modernize its HR operations. The HR team faced challenges with manual, spreadsheet-based processes that hindered agility for its 800+ employees across seven countries. To address this, Tracelink turned to the vendor Workday and utilized its Workday Extend platform to automate workflows and improve data visibility.

Using Workday Extend, Tracelink's HR team built ten custom applications to streamline complex processes like service partner management, on-call payments, and emergency communications. This solution automated over 6,500 transactions and saved more than 500 hours of manual work annually. Key results included an 80% reduction in service partner time-to-hire and a 20% increase in Workday self-service usage, demonstrating the significant impact achieved with Workday.

TraceLink