Case Study: tiket.com achieves a better employee experience and greater HR efficiency with Workday

Tiket transforms HR, speeding up decision-making

tiket.com, the Indonesian online ticketing and travel platform, wanted to become the “most-loved travel and lifestyle platform” but was slowed by manual HR and finance processes that made approvals, reporting, and employee requests time-consuming and inefficient. To support its people strategy and improve the employee experience, tiket.com chose Workday, using products including Human Capital Management, Talent Acquisition, Expenses, Procure to Pay, and Financial Management.

Workday helped tiket.com digitize and centralize employee data, contracts, leave, travel requests, and reports, while Workday Assistant in Slack made self-service easier for employees. As a result, tiket.com reduced administrative costs, saved significant time, cut down on admin questions, and gave its People Team more time for strategic work and workforce planning.

Tiket.com

Dudi Arisandi

Chief People Officer