Case Study: The Saxton Group cuts cost-per-hire and speeds frontline recruiting with Workday Paradox Conversational ATS

The Saxton Group cuts cost-per-hire from $50 to $1 with Workday

The Saxton Group, an operator of over 75 McAlister’s Deli restaurants, faced significant challenges with a slow, manual hiring process that led to candidate drop-off and high recruitment advertising costs. To combat understaffing and free up managers' time, the company partnered with Workday and implemented its Workday Paradox Conversational ATS to automate and modernize their frontline hiring.

Workday's solution utilized a conversational AI agent named Rachel to engage candidates via text, drastically simplifying the application and interview scheduling process. This automation resulted in an 80% reduction in application time, a 37% decrease in annual turnover, and annual savings of $270,000 in advertising spend. Most notably, Workday helped The Saxton Group reduce its cost-per-hire from $50 to just $1.

The Saxton Group