Case Study: The Met achieves procurement automation and greater operational efficiency with Workday

The Met automates operations and procurement to support its collection

The Met, the museum housing 2 million artifacts, needed to restructure its operations and procurement workflows to better support its collection. Working with Workday, the organization set out to improve efficiency, educate employees on procurement, and create a more effective procure-to-pay process with stronger controls and visibility.

Workday helped The Met redesign its procurement approach with automated workflows, role-based access, approvals, and better reporting through integrated Workday solutions. The result was a major operational improvement: The Met exceeded its savings goal by 220%, boosted ROI to 15%, eliminated 24 business process steps, and decreased approval time by 83%.

The Met