Case Study: Sun Life streamlines employee processes with Workday Extend

Sun Life cuts sabbatical errors 50% with Workday

Sun Life, a major financial services company, faced challenges with manual, time-consuming, and error-prone processes for critical tasks like regulatory compliance, employee safety during evacuations, and managing merit budgets after mergers and acquisitions. To address these inefficiencies, Sun Life turned to vendor Workday and utilized its Workday Extend platform to build custom applications.

Using Workday Extend, Sun Life developed several tailored apps. These included a personal history certification app that automated regulatory attestations, an assisted evacuation app for safety protocols, an M&A app for budget management, and a sabbatical request app. The solutions from Workday led to significant results: processes that once took weeks were reduced to days, manual errors were eliminated, and the company saved countless hours of administrative work, allowing for a more streamlined and efficient operation.

Sun Life