Case Study: Sphera reduces HR support tickets by 45% with Workday

Sphera reduces HR tickets by 45% with Workday

Sphera, an operational risk and sustainability software company, faced challenges supporting its global workforce due to rapid growth and a patchwork of HR systems and manual processes. This complexity resulted in slower responses and an uneven employee experience. To match the sophistication of its own solutions, Sphera sought a single, streamlined platform and selected Workday GO, a deployment package for Workday Human Capital Management designed for swift implementation.

By adopting Workday's established practices, Sphera deployed a unified global HR and payroll system in just five months. The solution empowered employees with easier access to information and enabled the HR team to focus on strategic work. As a result, Workday helped Sphera achieve a 45% year-over-year reduction in HR support tickets and improved overall operational efficiency.

Sphera