Case Study: Southern Cross Health Society streamlines HR to deliver member value with Workday

Southern Cross Health Society focuses on delivering value to members

Southern Cross Health Society, a member-driven health insurer focused on delivering value to its members, needed to replace clunky, time-consuming manual HR processes built on spreadsheets and disconnected systems. The People Team wanted more efficient HR technology to support the employee lifecycle and free up time to better serve members, and selected Workday as a one-stop shop for its people processes.

Workday helped Southern Cross Health Society streamline HR, making processes simpler and easier for users while keeping pace with evolving technology. The solution improved compliance, risk management, and fairness through real-time insights, and also strengthened agility and resilience in planning, with measurable benefits including faster decision-making and more time for teams to focus on member value.

Southern Cross Health Society

Vicki Caisley

Chief People & Strategy Officer