Case Study: Sodexo cuts time-to-hire by 60% with Workday Paradox

Sodexo cuts time-to-hire by 60% with Workday

Sodexo, a global provider of food services and facilities management, faces the immense challenge of hiring over 60,000 frontline workers annually. Their manual recruitment workflows were causing slow hiring times, candidate drop-off, and understaffing issues. To address this, Sodexo partnered with vendor Workday to implement the Workday Paradox Conversational ATS.

The AI-powered solution, featuring an assistant named Dexi, automated screening, scheduling, and onboarding tasks via text. This allowed Sodexo's recruiters to focus on higher-value engagement. By using Workday's technology, Sodexo achieved a 60% decrease in time-to-hire, successfully recruiting 10,000 candidates in the first 10 days and over 40,000 within seven months.

Sodexo