Case Study: St. Luke’s University Health Network improves nurse retention with Workday

Self-service programs remedy hospital network’s retention rates

St. Luke’s University Health Network turned to Workday to help address a nursing shortage, improve retention, and meet HR requirements more efficiently. The health network needed a better way to support staff without adding extra burden on managers, especially for bonus enrollment and other workforce services.

Using Workday, St. Luke’s built self-service apps, including My Opt-In Bonuses, to let employees review bonus details and enroll directly in programs. Workday helped the network deploy three apps in eight months, respond to a time-tracking outage in just three days, and improve nurse retention by 50% in one year.

St. Luke’s University

Megan McCartney

Director of Human Capital Management Systems