Case Study: Rochester Regional Health reduces nurse burnout and attrition with Workday

Rochester Regional Health reduces nurse attrition with Workday and saves 12 hours a month on compliance

Rochester Regional Health, a major healthcare system serving 1.6 million people, faced the widespread industry challenge of nursing shortages and burnout. To attract and retain top nursing talent, the organization needed a better way to gather and understand feedback from its team members. They partnered with Workday and implemented its Workday Peakon Employee Voice platform to confidentially survey nurses on their experiences.

Using Workday's solution, specifically the AI capabilities within Workday Peakon and Workday Prism Analytics, Rochester Regional gained real-time insights into nurse sentiment, accurately forecasted attrition risks, and streamlined data analysis. The results were significant; the organization earned the prestigious Magnet designation for nursing excellence. Workday helped reduce the time spent on data compilation from weeks to moments, enabled the HRIS team to increase strategic work from 40% to 85% of its time, and saved the compliance team up to 12 hours per month through automation, all contributing to lower attrition and a more supportive environment for nurses.

Rochester Regional Health