Case Study: Reach achieves stronger employee engagement during restructuring with Workday Peakon Employee Voice

Publishing company engages employees during organizational restructure

Reach, the publishing company, faced major uncertainty during a large-scale restructuring and rebrand after acquiring the Express & Star for £200 million. As the media landscape shifted toward digital, Reach needed to keep employees engaged, protect its culture, and reassure staff about the future while integrating two businesses. It used Workday Peakon Employee Voice to gather monthly feedback and understand employee concerns.

Workday helped Reach identify priorities such as strategy, organizational fit, and especially growth, allowing the company to act on feedback and launch new development programs. Reach also began sharing engagement results with the board quarterly, increasing senior leadership support and accountability. With Workday, Reach saw improved scores in key areas during and after the restructure, stronger buy-in from executives, and better employee engagement across the business.

Reach

Bryony Duff

Head of Employee Engagement