Case Study: Prime Therapeutics achieves streamlined payroll and time tracking with Workday

Prime Therapeutics transforms HR to become more strategic

Prime Therapeutics, a benefits administrator owned by 19 Blue Cross and Blue Shield plans serving more than 30 million members with about 3,800 employees, faced a major obstacle: an unreliable, on‑premises timekeeping system that was hard to use and administer. Routine changes and error resolution required significant time and manual effort, creating payroll “fire drills,” slowing policy updates, and preventing HR from focusing on strategic work.

By implementing Workday Payroll and Time Tracking, Prime consolidated time and payroll processing into a single, intuitive system that cut policy setup from weeks to hours, reduced payroll errors, and eliminated dependence on external files. The result: faster reporting and error resolution, the ability to process payroll remotely at full productivity, and freed HR capacity for strategic initiatives and staff development.

Prime Therapeutics

Kelly Miller

Sr. Director, HR