Case Study: P.F. Chang’s improves customer satisfaction and decision-making with Workday

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Preview of the P.F. Chang’s Case Study

P.F. Chang’s cooks up customer satisfaction with better decision-making

P.F. Chang’s, the international restaurant chain, needed to modernize its technology to replace siloed systems and better support decision-making across a fast-changing business. Using Workday across the enterprise, the company wanted a single view of people, finance, and operations to improve collaboration and visibility.

Workday helped P.F. Chang’s bring HCM and finance data into one system, giving leaders a complete picture of the organization. The result was a single view across finance and HCM, a faster financial period close, improved forecasting accuracy, and greater accountability and efficiency businesswide.


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