Case Study: Portland General Electric (PGE) improves employee experience and HR efficiency with Workday

People centricity sparks sustainable renewal

Portland General Electric (PGE) needed to modernize its HR systems and employee experience to support ambitious clean-energy goals, but its legacy setup was fragmented across four siloed applications, 31 custom integrations, limited self-service, and poor mobile access. PGE turned to Workday to help replace the outdated environment and create a more collaborative, employee-centric foundation.

Working with Workday Professional Services and Workday Services, PGE redeployed its solution in less than 14 weeks and consolidated four systems into one. The new Workday platform automated HR workflows, improved collaboration between HR and IT, enabled mobile self-service, and simplified support and updates, with the project delivered under budget and zero payroll issues.

Portland General Electric (PGE)

Carmen Milashouskas

Manager of HR Strategy and Operations