Case Study: PayPay achieves real-time people data visibility and AI-ready HR with Workday

PayPay builds real-time HR data foundations for global expansion with Workday

PayPay, a fintech startup with ambitions for rapid global expansion, faced significant management challenges as it grew. Its HR data was scattered and inconsistent, making it difficult to get a real-time view of the workforce and hindering fast, strategic people decisions. To address this, PayPay implemented Workday Human Capital Management to create a scalable foundation for its long-term growth strategy.

By deploying Workday, PayPay unified its HR data into a single system, enabling evidence-based decision-making with reliable dashboards and real-time skills visibility. This allowed HR to quickly allocate talent to high-priority projects and strategically address capability gaps. The solution provided by Workday has given PayPay the agility to stay ahead of change and is now considered an essential foundation for its future, including the integration of AI capabilities.

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