Case Study: Overstock achieves 216% increase in employee learning engagement with Workday Learning

Overstock boosts employee engagement with Workday Learning

Overstock, a tech‑driven online retailer founded in 1999 and headquartered in Salt Lake City with roughly 2,200 employees and over $1.8B in revenue, was struggling with low employee engagement because training content was stale and overly long. The Learning team needed a more engaging, mobile-friendly, and nimble approach to attract and retain talent.

They implemented Workday Learning’s user‑centric platform—featuring video, mobile access, a consumer‑grade interface, authoring tools, event‑based campaigns, and streamlined automation—reducing integration work and content development time. Results included a 216% increase in associates accessing the system, 5x more content viewed, 100 new courses in two months, a 133% rise in courses fully completed per user with 13% fewer minutes of learning per user, lower content overhead, and expanded content administration from one expert to 10+ team members.

Overstock

Jordan Fawson

HRIS Manager