Case Study: Ochsner Health System achieves real-time business insights and streamlined HR and payroll with Workday

Ochsner Health System gains a new lens into its business

Ochsner Health System, a large integrated provider with more than 17,000 employees, 1,100 physicians, 27 hospitals and 60+ health centers, faced rapid growth that exposed manual processes, decentralization, and legacy system limitations. These constraints prevented efficient scaling and kept staff tied to administrative work, so Ochsner sought a unified human capital, payroll, and talent management solution.

Ochsner implemented Workday (HR, payroll, benefits, compensation, absence, and talent) alongside focused change management to standardize processes, add automation, enable mobile self‑service, and provide real‑time analytics. The 11‑month rollout for 17,000 employees delivered faster workforce planning and payroll flexibility, executive reports 90% faster (5 days to 4 hours), 75% user adoption within three weeks with fewer than 4% calling for help, and reduced payroll rework and improved talent outcomes.

Ochsner Health System

Tracey Schiro

Senior Vice President and CHRO