Case Study: New Zealand Transport Agency Achieves Real-Time Visibility with Workday

New Zealand Transport Agency reduces admin time by 40% with Workday

Faced with a rapidly growing workforce and expanding responsibilities, the New Zealand Transport Agency (NZTA) struggled with significant inefficiencies. Running a legacy payroll system and disconnected learning platforms, along with entirely manual processes, led to a severe lack of visibility. This made it difficult to manage performance, remuneration, and compliance consistently. To address these challenges, NZTA chose to implement a solution from Workday, seeking a single source of truth for its people data.

By implementing Workday, which included Workday Peakon Employee Voice, NZTA gained real-time visibility and standardized its HR processes. The results were substantial, including a 40% reduction in admin and reporting time. Internally filled jobs jumped from 29% to 50%, and employee learning hours doubled. Workday provided automated workflows, self-service capabilities, and integrated learning, enabling faster, more confident workforce decisions and robust compliance tracking.

New Zealand Transport Agency