Case Study: Blue Cross & Blue Shield of Rhode Island achieves faster, data-driven financial planning with Workday Adaptive Planning

Nationally recognized health insurer takes analytics beyond spreadsheets

Blue Cross & Blue Shield of Rhode Island, the state’s leading health insurer, needed a better way to analyze business performance amid changing regulations, fluctuating premiums, and complex cost allocations. The company was relying on spreadsheets and lacked an easy-to-use system for stakeholders to understand financial performance and drill into markets, products, and operations.

Workday implemented Workday Adaptive Planning, enabling BCBSRI to move beyond spreadsheets and gain deeper visibility into costs, market performance, and forecasting. As a result, market benchmarking and analysis dropped from weeks to minutes, the company shifted from a top-down to a bottom-up FP&A approach, and what-if scenario planning became automated for faster, more data-driven decision-making.

Blue Cross & Blue Shield of Rhode Island

Sarah Renaud

Manager of Cost and Budget Analysis