Case Study: Memorial Healthcare System elevates patient care and streamlines operations with Workday Mobile

Memorial Healthcare System boosts mobile adoption 65% with Workday

Memorial Healthcare System, a major healthcare system with over 17,000 employees, faced the challenge of supporting its large deskless workforce. With 76% of its staff, including nurses and clinicians, not working at a desk, they needed a way to provide essential HR and financial services without requiring access to shared desktop computers, allowing employees to focus primarily on patient care. They turned to Workday to implement a mobile solution.

Workday implemented a mobile-first strategy using its Workday mobile app. This empowered deskless employees to manage HR tasks and enabled leaders to approve financial requests on the go. The results were significant, including a 65% mobile adoption rate within 39 days, a 69% reduction in expense reimbursement time, and a 33% reduction in time-to-fill open roles. Workday provided Memorial with a modern platform that accelerated business processes and improved the employee experience.

Memorial Healthcare System