Case Study: Medtronic streamlines HR and hiring with Workday AI and Paradox

Medtronic cuts interview scheduling from days to 17 minutes with Workday

Medtronic, a global leader in medical technology, faced a challenge in managing high-volume hiring and manual HR processes that consumed significant recruiter time. To address this, they partnered with Workday, utilizing Workday Human Capital Management and the Workday Paradox Candidate Experience Agent to automate processes and transform the employee journey.

The solution implemented by Workday introduced an AI-powered conversational agent named Sam to handle candidate questions and interview scheduling. This dramatically reduced the median time-to-schedule from days to around 17 minutes, with 6,000 interviews scheduled in just three months. Workday's technology allowed Medtronic's recruiters to shift from administrative tasks to strategic advisory roles, empowering them to focus on more valuable work.

Medtronic