Case Study: McMillan Shakespeare Group achieves workforce agility, faster reporting, and $600K+ savings with Workday

McMillan Shakespeare Group - Customer Case Study

McMillan Shakespeare Limited (MMS), a Top‑200 ASX company and Australia’s largest provider of salary packaging and novated leasing with 21 subsidiaries and 1,100+ employees across Australia, New Zealand, China and the UK, struggled after a decade of acquisitions with spreadsheets and a legacy payroll system. Manual, duplicated processes left MMS without a single source of truth, slow reporting, and limited agility to meet compliance and fast‑changing business needs.

MMS implemented Workday’s cloud HCM (including Recruiting and Time Tracking) as a subscription service to enable self‑service, automate workflows, and integrate employee data with finance and IT. The platform eliminated double handling, delivered rich, timely reporting (critical during COVID when HR could act in hours, not weeks), reduced recruitment agency reliance, recouped more than the annual subscription and delivered roughly $600,000 in savings within two years while freeing HR and leaders to focus on strategic work.

McMillan Shakespeare Group

Suzanne Shepherd

Group Executive, Human Resources