Case Study: Kansas City University of Medicine and Biosciences achieves process automation, improved spend visibility, and 416 hours reclaimed with Workday

Kansas City University of Medicine and Biosciences - Customer Case Study

Kansas City University of Medicine and Biosciences (founded 1916, campuses in Kansas City and Joplin) is a leading regional medical educator with 7,100 practicing alumni. The university struggled with limited visibility into contingent workers, three separate time-entry systems, transaction-focused manual administration, and time-consuming paper-based purchase orders that hindered growth and compliance.

KCU implemented Workday’s Financial Management, Human Capital Management, Recruiting, Payroll, Time Tracking, Expenses, and Procurement to unify processes and automate transactions. The change enabled easier rehiring and applicant tracking, a single approved time-entry workflow, automatic invoice–PO matching, and reduced manual work—freeing staff for strategic initiatives. Measurable gains include 416 hours reclaimed per year, automated controls rising from 0% to 90%, a 60% reduction in paper processes, and faster audits and key processes.

Kansas City University of Medicine and Biosciences

Kathleen Gould

Vice President Finance