Case Study: J. Jill achieves operational efficiencies and faster payroll processing with Workday

J. Jill Realizes Operational Efficiencies with Workday Payroll and Workday HCM

J. Jill, a U.S. retailer founded in 1959 with 270+ stores, more than 4,000 employees, and roughly $700M in revenue, struggled with legacy HR and payroll systems that couldn’t keep pace with rapid expansion of its online and storefront operations. The retailer needed a trusted, scalable platform to deliver real-time, accurate reporting and more efficient processes.

By implementing Workday HCM and Payroll (along with time tracking, onboarding, benefits, and related modules), J. Jill consolidated disparate systems into a single ERP, improved reporting, audit trails, and employee self-service, and scaled without adding headcount. Results included cutting fiscal month‑end payroll from 3 days to 1, processing seasonal hires/rehires in 30 minutes instead of 2 days, reducing time‑tracking systems from 3 to 1, and managing growth from 2,800 to 4,000 employees with a three‑person payroll team while freeing staff to focus on customer and talent priorities.

J. Jill

Sue Noyes

Payroll Manager