Workday
505 Case Studies
A Workday Case Study
Clearlink, a Salt Lake City–based marketing enterprise of over 2,000 employees that drives millions of digital customer interactions and billions in client value, was held back by a legacy people system that couldn’t scale. Burdensome, manual processes in HR, Benefits, and Payroll limited the teams’ ability to focus on strategic work and reduced visibility into head count and financial planning—especially important with ~75% of the organization in sales.
By implementing Workday (HCM, Payroll, Absence, Recruiting), Clearlink automated transactional work, enabled manager/employee self‑service, and tightened access controls. Results included a 10% improvement in payroll staffing efficiency (from 960:1 to 1,054:1), a shift from paper checks to over 90% direct deposit, stronger audit controls, higher employee engagement, and improved workforce and financial planning through enhanced organizational visibility.