Case Study: Hong Kong Broadband Network achieves transformed talent management and stronger employee engagement with Workday

HKBN Is Transforming Talent Management and Employee Engagement in a Rapidly Changing World with Workday

HKBN, a Hong Kong-based telecommunications and services group serving about one in three households and one in two enterprises with roughly 6,000 employees, faced growing complexity in talent development after multiple acquisitions and a patchwork of HR systems. With many employees also shareholders, the company needed a unified, scalable system to empower Talents, align development with business goals, and maintain engagement as the business rapidly changed.

HKBN implemented Workday Human Capital Management with KPMG and completed a remote go-live on time and on budget despite COVID-19, achieving 100% adoption in Hong Kong within a month. The solution delivered ownership dashboards and talent analytics to track skills and certifications, improve resource allocation and engagement, and drive better decision-making and productivity—small percentage gains that translate into substantial business value.

Hong Kong Broadband Network

Adele Chu

Co-Owner and Senior Manager, Talent & Organization Development