Case Study: Healthfirst achieves streamlined financial operations and faster analytics with Workday

Healthfirst - Customer Case Study

Healthfirst, New York’s largest not‑for‑profit health insurer with more than 25 years of experience, 4,700 employees, and over 1.4 million members, needed to modernize operations. The organization—an early adopter of value‑based care—struggled with disparate, siloed systems and manual, time‑consuming processes for bringing large volumes of data into its general ledger, which hampered daily work and financial close activities.

Healthfirst implemented the full Workday suite (including Financial Management, HCM, Payroll, Planning, Prism Analytics, Time Tracking, Recruiting, Procurement, Expenses, Benefits, and Learning) to unify finance and HR processes. As a result, cost‑center owners can build and analyze data more effectively, the finance team has reclaimed time for analysis and analytics projects, and routine journal work has been reduced so staff can focus on meaningful month‑end review and decision support.

Healthfirst

Craig Barattin

Vice President of Finance and Controller