Workday
724 Case Studies
A Workday Case Study
Hamra Enterprises, a franchiser of over 200 restaurant locations, faced a significant challenge with a lengthy and inefficient hiring process. Their managers were bogged down by administrative tasks like manually scheduling interviews, which led to a 13-day time-to-hire and high employee turnover. This prevented managers from focusing on cultivating the company's core culture and providing a good customer experience. To address this, they turned to the vendor Workday and its product, Workday Paradox.
The solution involved implementing Workday Paradox's AI agent, named Sam, which automated the entire hiring workflow. Sam handled candidate screening, interview scheduling, and onboarding via text messages, freeing managers to focus on the interview itself. As a result of working with Workday, Hamra dramatically reduced its time-to-hire from 13 days to just 4 days, ensuring restaurants were fully staffed and reducing the administrative burden on managers.