Case Study: Five Rivers Health Centers streamlines credentialing and compliance with Workday

Five Rivers Health Centers cuts HRSA site visit prep from 1 week to 1 day with Workday

Five Rivers Health Centers, a federally funded health center, faced a significant challenge in manually tracking and managing the vast credentials of its healthcare professionals and its numerous contracts. This time-consuming, paper-based process was critical for maintaining compliance with the Health Resources and Services Administration (HRSA) and securing its funding. The organization needed a digital solution to streamline this arduous administrative burden and turned to Workday for a solution.

By implementing Workday's AI-powered platform, Five Rivers digitized and centralized its credential and contract management. The solution automated document uploads, organized files into searchable digital folders, and provided expiration alerts. This dramatically improved efficiency, reducing the time to prepare for mandatory HRSA site visits from one week to just one day. Workday enabled the team to quickly verify compliance, ensure all credentials were current, and easily locate critical contract language, saving significant time and reducing stress.

Five Rivers Health Centers