Case Study: Melitta achieves a unified employee experience with Workday

Filtering complexity with Workday

Melitta wanted to give all employees the same HR experience in Workday, but adoption was limited for non-desk workers who could only access the system on private mobile devices. To make Workday accessible to everyone and support its inclusion goals, Melitta needed a better way to reach all employees consistently.

Workday helped Melitta standardize and harmonize HR processes worldwide and create a unified employee experience by adding kiosk terminals in breakout rooms and using Workday Help, Workday Guidance, Workday Journeys, and Workday Assistant. The result was greater efficiency and accessibility, with AI in Workday enabling Melitta to create more than 800 knowledge articles in just one week and better support employees with fast, easy access to information.

Melitta

Lenina Rüpke

Manager, HR Processes & Projects