Case Study: Federation University enhances efficiency and employee engagement with Workday HCM

Federation University halves People and Culture tickets with Workday

Federation University was facing challenges with outdated, manual human capital management processes that created a heavy administrative burden for its People and Culture teams. The university selected Workday as its vendor, choosing the Workday Human Capital Management platform to create a unified system and single source of truth.

By implementing Workday's smart HCM platform, Federation University introduced mobile self-service, which led to high employee engagement from the start. The solution resulted in a 50% reduction in support tickets and eliminated 8,000 transactions from the payroll team's workload within six months. Workday enabled the university's teams to shift from reactive data entry to providing proactive, value-added services.

Federation University