Case Study: Everise achieves real-time workforce visibility and rapid global scaling with Workday

Everise - Customer Case Study

Everise is a global business process outsourcing (BPO) company that grew by acquiring multiple brands and now employs over 10,000 people across 13 locations, delivering 500,000 customer experiences a day. After acquisitions, Everise lacked real-time workforce visibility—making it hard to manage hiring, churn, diversity goals and labor costs across markets and to coordinate a growing remote workforce.

Everise implemented Workday Human Capital Management, Time Tracking, and Recruiting for a single, easy-to-use data source and self‑service HR. The result: instant dashboards and reports for hiring, attrition and demographics, faster, more dynamic staffing, and smoother compliance across countries—helping Everise scale from about 3,500 to over 10,000 employees while freeing HR to focus on strategic initiatives.

Everise

Sheena Ponnappan

Chief People Officer