Case Study: Ernest Health achieves faster financial processing and $200K procurement savings with Workday

Ernest Health - Customer Case Study

Ernest Health, founded in 2004 in Albuquerque, operates 26 rehabilitation and long‑term acute hospitals across 11 states with about 2,000 employees and nationally ranked facilities. The organization struggled with manual accounting processes, delayed revenue postings (monthly at the hospital level), and a paper‑based PO process that limited visibility and control over field spend.

Ernest implemented Workday Financial Management, Expenses, Inventory, Procurement, and Planning, which sped transaction processing from 24 hours to 20 minutes, improved data visibility, and cut procurement spend by $200,000 annually. Accounting time on the AR revenue cycle dropped from 40% to 20% (a 50% reduction), delivering faster, more accurate financial reporting and operational savings.

Ernest Health

Kristi Duncan

Senior Vice President of Finance