Case Study: East Tennessee Children’s Hospital streamlines operations and frees up time for patient care with Workday

East Tennessee Children’s Hospital replaces 12+ systems with Workday to speed onboarding

East Tennessee Children’s Hospital, a regional independent children's hospital, faced operational inefficiencies from using over 12 disparate systems for its HR, financial, and supply chain functions. This complex infrastructure was time-consuming and hindered the hospital's mission to provide comprehensive, family-centered care. To address this challenge, the organization selected the Workday platform to streamline its support operations and free up staff time for patient care.

By implementing Workday, the hospital automated workflows and consolidated its operations onto a single, paperless platform. This solution from Workday resulted in faster recruitment and onboarding, improved data accuracy for strategic compensation and supply chain management, and significant cost savings through better inventory control and standardized processes. The integration provided real-time insights that allowed staff to perform more value-based work, ultimately supporting the hospital's primary goal of delivering exceptional patient care.

East Tennessee Children’s Hospital