Case Study: Dimension Data achieves a single global HR system and trusted people data with Workday

Dimension Data - Customer Case Study

Dimension Data, a US$8 billion global technology services firm with 28,000 employees across 46 countries and part of the NTT Group, faced a fragmented HR landscape after growth and acquisitions. Multiple legacy systems created inconsistent employee and manager experiences, low data trust, and a high administrative burden that hindered a cohesive global culture and business objectives.

Dimension Data implemented Workday Human Capital Management and Workday Recruiting to create a single global system of record. The rollout standardized processes, united HR functions, provided mobile access, and delivered trusted analytics for leaders. Adoption rates were high, usability feedback was positive, and the scalable platform is positioned to grow with the business.

Dimension Data

Marilyn Chaplin

Group People and Culture Executive