Case Study: CustomInk achieves a 70% faster financial close and 30–40% annual growth with Workday

CustomInk - Customer Case Study

CustomInk is a leading custom‑t-shirt retailer—15 years in business, 50 million shirts printed, and consistently ranked among Fortune’s top workplaces. As the company grew rapidly, its finance and HR systems became a bottleneck: complex charts of accounts, slow month‑end closes, and time‑consuming reporting threatened its ability to scale efficiently.

CustomInk implemented the full Workday suite (Financial Management, HCM, Payroll, Time Tracking, Expenses, Procurement), which streamlined processes and enabled self‑service. Results included a 70% reduction in time to close, a 75% reduction in its chart of accounts, report generation cut from ~6 hours to ~6 minutes, 1–2 days saved gathering data, an 8‑month go‑live, and the ability to support 30–40% annual growth without adding resources.

Custom Ink

Kevin Cheetham

Chief Financial Officer