Case Study: Burlington achieves 50% lower interview volume with Workday Paradox Conversational ATS

Burlington cuts interview volume by 50% with Workday

The customer, Burlington, a national off-price retailer, faced a challenge scaling its hiring processes to support rapid growth from 800 to 2,000 stores. Their manual and decentralized hiring was creating a bottleneck, overwhelming store leaders with administrative tasks. To address this, they turned to vendor Workday and implemented its Workday Paradox Conversational ATS solution.

The solution from Workday automated key aspects of the hiring process, including interview scheduling, screening, and 24/7 candidate communication across over 1,200 stores. This resulted in a 50% reduction in interview volume year-over-year, engaged higher quality candidates, and freed up store leaders to focus on other critical tasks, allowing Burlington to efficiently hire over 100,000 new team members annually.

Burlington