Case Study: BCD Travel achieves real-time global employee engagement with Workday Peakon Employee Voice

BCD Travel connects a global, multilingual workforce

BCD Travel, a global travel management company with more than 13,000 employees in 90 countries, needed a better way to understand employee engagement across many languages. Its annual email-based survey took too long to complete and delivered results months later, making it difficult to act on employee feedback in time. BCD Travel turned to Workday Peakon Employee Voice to make engagement more real-time and manager-led.

With Workday, BCD Travel gained instant translation of employee comments and support for over 50 languages, helping managers access feedback more easily and at scale. The company used Workday to segment data by themes and regions, uncover issues such as informal space needs in Latin America and IT problems in Europe, and turn employee comments into concrete actions.

BCD Travel

Christian Dahl

Senior Vice President of Talent Management and Global Human Resources