Case Study: Coventry Building Society achieves better decision-making with Workday

A UK building society empowers its people to be self-sufficient and focused on its members’ interests

Coventry Building Society, a UK building society, needed a better way to support employees and managers after a detailed search for a new partner and investment. The organization was struggling with manual processes and wanted more self-sufficiency, stronger decision-making, and live access to data, and selected Workday after a thorough tender process.

Workday implemented its cloud-based platform with secure, easy-to-configure tools, manager-friendly workflows, and real-time dashboards. The result was immediate: Coventry Building Society decommissioned 23 manual processes on day one, improved self-sufficiency for employees, simplified change and approval processing for managers, and gained instant access to live data to make better decisions.

Coventry Building Society

Lucy Becque

Society’s Chief People Officer