Case Study: Tiket.com achieves faster, data-driven HR decisions with Workday Adaptive Planning

Tiket transforms HR, speeding up decision-making

Tiket.com, Indonesia’s leading online travel booking service, wanted to transform HR and financial management to support rapid growth and a more consumer-centric business. But employee and business data were siloed, analysis was still done in spreadsheets, and the company needed a faster way to make decisions and meet the high technology expectations of its workforce.

Workday Adaptive Planning helped Tiket.com unify HR and financial data, automate planning and HR processes, and deliver real-time workforce reports. With Workday Adaptive Planning, the team cut report creation from about a week to real time, avoided overhiring by reducing a planned IT expansion from 60 hires to 15, and freed up time for strategic work, better employee personalization, and faster communication during COVID-19.

Tiket.com

Dudi Arisandi

Chief People Officer