Case Study: The Met achieves major savings and procurement efficiency with Workday Adaptive Planning

The Met automates operations and procurement to support its collection

The Met, the Metropolitan Museum of Art, needed to reduce operating losses and modernize its procurement processes while managing the complexity of a world-class museum on a nonprofit budget. Its existing Workday environment wasn’t fully leveraged, leaving siloed, inefficient workflows and limited visibility into indirect spend, approvals, and supplier ROI. Workday Adaptive Planning is the vendor associated with this transformation, used to help improve financial and procurement operations.

Workday Adaptive Planning helped The Met redeploy and automate spend management, source-to-pay workflows, reporting, and approvals across departments. The results were significant: the museum exceeded its savings goal by 220%, achieved a 15% ROI, cut procurement steps from 29 to 5, and reduced approval time from 12 days to 2. It now manages 80% of spend through digital dashboards, reports, and workflows, enabling staff to focus on higher-value work.

The Met

Tiffany Sen

Chief Procurement Officer