Case Study: Denver achieves 75% reduction in paper processing and unified cloud operations with Workday Adaptive Planning

The City and County of Denver moves faster with Workday

The City and County of Denver, a consolidated city/county and regional hub in the Rocky Mountain area, faced slow, paper‑based operations and a highly customized, on‑premise ERP landscape—23 servers, siloed modules, extensive third‑party integrations, and a large IT team—making upgrades, collaboration, and reliable reporting difficult.

Migrating to Workday consolidated five systems into one cloud platform, eliminated servers, and reduced HR paper processing by 75%. Payroll is 25% faster, depreciation processing dropped nearly 90%, asset accounting now saves 10–20 hours per month, and a team of five manages 150 integrations. The unified data model improved reporting confidence (83%), enabled self‑service HR, and freed staff to focus on higher‑value programs.

Denver