Case Study: Boys and Girls Clubs of Calgary improves employee wellbeing and reduces turnover with Workday Peakon Employee Voice

The Boys and Girls Clubs of Calgary elevates the wellbeing of support workers

Boys and Girls Clubs of Calgary, a nonprofit serving more than 4,500 vulnerable and disadvantaged young people in Calgary, was facing high voluntary turnover during organizational change, which disrupted the trusting relationships its frontline staff build with youth. To better understand employee needs and support retention, the organization turned to Workday Adaptive Planning, using Workday Peakon Employee Voice to capture workforce feedback.

With **Workday Adaptive Planning**, Boys and Girls Clubs of Calgary was able to act on real-time employee feedback, improve communication between leaders and frontline teams, and address issues such as Wi-Fi access and mental health support. The result was reduced voluntary turnover, a doubled employee survey response rate, and the introduction of new mental health funding, including an increased counseling budget, to better support staff wellbeing.

Boys and Girls Clubs of Calgary

Justin Bergeron

Director of People Services