Case Study: Target achieves agile HR and faster benefits updates with Workday Adaptive Planning

Target enhances the HR experience and employee benefits

Target, the Fortune 50 retail company, needed a more agile way to manage HR as COVID-19 rapidly changed safety, staffing, pay, and benefits requirements. Using Workday Adaptive Planning, Target aimed to modernize HR processes, support team member well-being, and respond quickly without disruptive code changes or manual work.

Workday Adaptive Planning helped Target reconfigure HR processes, update benefits, and manage recruiting and communications at speed. The company was able to implement leave and sick-time changes, raise U.S. starting wages to $15 per hour, hire thousands of workers, and even launch Juneteenth as a company holiday in just five business days. The result was faster execution, reduced manual intervention, and a more responsive employee experience.

Target

Dana Klein

Director of Technology