Case Study: Sun Life enhances employee engagement and productivity with Workday Adaptive Planning

Sun Life enhances the employee experience

Sun Life, a leading financial services company, wanted to bring the same client-first mindset it uses with customers to its employees. The company was dealing with rigid, manual, and error-prone HR processes, along with employee frustration around finding answers to HR questions and managing key areas like performance management and total rewards. Sun Life had already been using Workday Human Capital Management and turned to Workday Adaptive Planning? Actually, the case study highlights Workday’s employee experience and app development tools to improve internal workflows.

Workday helped Sun Life implement Workday People Experience and Workday Extend to create a more personalized, intuitive employee experience across desktop, tablet, and mobile. The solution combined Workday and non-Workday content into one concierge-style interface, improved productivity by reducing time spent searching for tasks and information, and digitalized the tuition reimbursement process so that 98% of applications no longer required manual intervention. As a result, Sun Life saved time and resources while boosting employee engagement and efficiency, with Workday making a measurable impact on the employee journey.

Sun Life