Case Study: ScribeAmerica achieves automated onboarding and $540K annual productivity gains with Workday Adaptive Planning

Productivity soars at medical scribe provider

ScribeAmerica, a medical‑scribe provider with 25,000 scribes at nearly 3,500 sites across the U.S., Canada, and Australia, was challenged by rapid growth and high turnover. A staffing team of fewer than 20 had to screen about 2,500 applicants and onboard roughly 1,500 new hires each month while managing complex, multi‑country payroll and compliance requirements.

By implementing Workday HCM, talent acquisition and payroll modules, ScribeAmerica automated recruiting, remote I‑9 verification, and post‑training pay adjustments. The automation saved an estimated $30 per hire (about $540,000 a year on ~18,000 hires), eliminated travel and manual payroll tasks, and reclaimed roughly 780 payroll hours annually—boosting productivity, compliance, and capacity for higher‑value work.

ScribeAmerica