Case Study: Prime Therapeutics achieves strategic HR transformation with Workday Adaptive Planning

Prime Therapeutics transforms HR to become more strategic

Prime Therapeutics, which serves more than 30 million members across 23 health plans, needed a better way to manage timekeeping, payroll, and HR processes. Its old on-premises system was hard to use and maintain, and even small policy changes could take weeks or months, slowing HR operations and creating payroll and reporting inefficiencies. Prime turned to Workday Adaptive Planning, using Workday Human Capital Management, Payroll, Time and Attendance, Benefits, and Compensation to support its workforce.

With Workday Adaptive Planning, Prime streamlined payroll and time tracking, reduced manual work, and improved accuracy and speed across HR operations. The solution enabled remote payroll processing at the same productivity level, cut absence-policy setup from weeks to hours, and accelerated error resolution and reporting. As a result, Prime’s HR team became more strategic, more agile, and better equipped to support a mostly remote workforce.

Prime Therapeutics

Kelly Miller

Senior Director of HR