Case Study: Ferguson achieves seamless employee development and unified HR reporting with Workday Adaptive Planning

Plumbing supplier optimizes learning processes, putting people first

Ferguson Enterprises, the largest U.S. distributor of plumbing supplies with 28,000 associates across 1,600 locations, struggled with fragmented legacy HR and learning systems that produced manual, error-prone processes, limited reporting, and poor visibility across the employee lifecycle. This made it difficult to push trainings, track applicants, and make data-driven decisions for development and retention.

Ferguson implemented integrated Workday HCM and Workday Learning to consolidate disparate databases, enable role-based training, and give managers the tools to build and run learning campaigns. The company migrated 1,200 course titles and 400,000 rows of data, launched nine learning campaigns, now offers 2,000+ courses, and gained real-time, customizable dashboards—reducing manual effort, improving upskilling and onboarding, and embedding learning into everyday workflows.

Ferguson

Leigh Olvera

HRIS Analyst